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Terms That Govern Your thbet Account

These terms set out exactly how your account works — what we expect from you, what you can expect from us, and how payments through PayPal, Venmo, and Play+ fit into the picture.

Account Eligibility RulesPayment Terms: PayPal, Venmo, Play+State-Dependent AccessAccount Security ObligationsHow to Request Changes
thbet Terms That Govern Your thbet Account
HOW WE OPERATE

Account Security and Your Rights

We hold your account data under standard industry security practices, including encrypted connections across all pages and two-factor authentication on login. Cookies are used to keep your session active and remember your payment preferences — you can manage cookie settings through your browser at any time. Your account data is retained for as long as your account stays open, and for a defined period after closure as required by applicable law. You have the right to request a copy of the data we hold on you, and to ask us to correct anything inaccurate.

Data Handling

Account information — including your identity documents and payment details — is stored with encryption and accessed only by verified support staff when resolving account issues.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to recall your preferred payment method, whether that's PayPal, Venmo, or Play+.

Account Retention

We keep your account records active while your account is open. After closure, records are retained only as long as required by state or federal record-keeping rules.

Your Right to Request Changes

To correct your personal details or request a data summary, contact support through live chat or email with your account ID — we process verified requests promptly.

TERMS CONTACT

How to Reach Us About These Terms

If something in these terms isn't clear — or if you think there's been an error on your account — we want to hear from you directly. Reach our team through live chat inside your account, by email, or through the help center. Players in Detroit and Atlantic City, like anyone else in eligible states, get the same direct line to account support.

Live Chat Open the chat widget from inside your account dashboard. A support agent will pull up your account details and address your terms question directly.
Email Support Send a message to our support address with your account ID and a clear description of the terms issue. We aim to respond within one business day.
Help Center Browse the account help section for answers to common terms questions — payment rules, account limits, and eligibility details are all covered there.

Common Questions About Our Terms

Here are the questions we get most often about how these terms work in practice — from account eligibility to payment rules and data rights.

You must be of legal gambling age in your state and located in a state where online casino access is permitted. Eligibility is confirmed at registration through identity verification.

Our terms require that withdrawals return to the same payment method used for the original deposit where technically possible. Contact support if your preferred withdrawal path differs.

Yes. We'll notify you of material changes by email or through an in-account alert. Continuing to use your account after the effective date means you accept the updated terms.

Open a closure request through live chat or email support. Any remaining balance in your account wallet will be returned to your verified payment method — PayPal, Venmo, or Play+ — after a standard identity check.

We hold your registration details, identity documents, deposit and withdrawal history, and session logs. Submit a data request through email support with your account ID to receive a copy.

Yes. Access and account features are subject to your state's laws. If your state restricts online casino activity, certain features will not be available, and we'll communicate that to your account directly.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.